Refund & Return Policy

We want you to be completely satisfied with your purchase from Zaqi™

• Return Period: You can request a return or refund within 30 days of receiving your order.

• Condition: Items must be unused, in original packaging, and in the same condition as received.

• Refunds: Once your return is inspected, you’ll receive an email confirming the approval or rejection of your refund. Approved refunds will be issued to your original payment method.

Non-returnable items:

• Gift cards

• Personalized or custom-made items

To start a return, email us at support@zaqi.co.uk with your order number and reason for return.