Terms of service

Terms of Service

1. Introduction

Welcome to Zaqi. This website is operated by ZAQI LTD. Throughout the site, the terms “we”, “us” and “our” refer to ZAQI LTD. By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Business Information

In compliance with UK e-commerce regulations, our business details are as follows:

Full Legal Name:   ZAQI LTD      

Registered Address:   41 Wolsey Avenue, London, E6 6AH, United Kingdom       

Company Registration Number:   13120041      

Contact Email:   support@zaqi.co.uk    

3. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or county of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

4. Accuracy of Product Information & Pricing

We strive to ensure all descriptions and images are accurate. However:

 Visuals:   We cannot guarantee that your computer monitor's display of any colour will be accurate.      

Pricing:   All prices are listed in     GBP (£)    . We reserve the right to modify prices at any time without notice, but changes will not affect orders already accepted.      

Errors:   In the event of a pricing error, we reserve the right to cancel the order and provide a full refund.    

5. Order Acceptance & Billing

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per household.

Accuracy of Account Info:   You agree to provide current, complete, and accurate purchase and account information for all purchases.      

Payment Security:   All payments are processed securely via Shopify and PayPal. We do not store your full credit card information.    

6. Shipping & Delivery

Please refer to our     Shipping Policy   for detailed information on handling times and transit estimates. While we aim for 3–5 business day delivery, ZAQI LTD is not liable for delays caused by third-party carriers or customs inspections.

7. Right of Withdrawal & Returns

In accordance with the     UK Consumer Contracts Regulations    , you have the right to cancel your order within 14 days of delivery. For full details on how to return an item, please see our     Refund Policy    .

8. Limitation of Liability

To the maximum extent permitted by UK law, ZAQI LTD shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the     laws of England and Wales    . Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.